FAQ - GENERAL

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  1. Who is Eclipse™?
  2. Formaldehyde emission has been in the news. Where does Twelve Oaks® stand regarding this issue?
  3. FRV What is the difference between solid and engineered hardwood flooring?
  4. What’s unique about Eclipse™ hardwood flooring?
  5. Tell me about Eclipse™ laminate floors.
  1. Q: Who is Eclipse™?

    Welcome to Eclipse™, a wholesale flooring company. It has always been our mission to be the leading provider of beautiful, durable and well-priced floors across Canada. Currently, there are almost a thousand retail stores selling our Eclipse™ products, and that number continues growing fast. We have handpicked our best-selling colors of engineered and luxury vinyl products and brought them to the USA. We currently do not provide installation services, but many of our retail partners would be happy to assist you on their end.

    To help you get started, click on Find A Store button above to explore the Eclipse flooring dealers located near you. Can’t seem to find the answer here? Call us toll free at 1-833-311-1122.

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  2. Q: Formaldehyde emission has been in the news. Where does Twelve Oaks® stand regarding this issue?

    All of Twelve Oaks® products meet the industry product quality and health and safety standards. We voluntarily comply with several of the most stringent emission standards to ensure that all of our products are safe to use. Many of these possess FloorScore certifications while some of our engineered products are CARB-II certified as well. Click here to read what our President has to say.

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  3. Q: FRV What is the difference between solid and engineered hardwood flooring?

    Few can dispute the warmth and luxury feeling that only a hardwood floor can bring. Both solid and engineered hardwood floors are made from 100% wood, but the two are structurally different. The solid hardwood floor plank comes as one piece of lumber, usually ¾” thick. Engineered floor planks are constructed by laminating multiple layers of plywood together, topped with a solid hardwood veneer that is as thick as 4mm. The multi-layer core runs in opposite directions in alternating layers, making engineered hardwood the more structurally sound choice for any harsh and constantly changing weather.

    View products: Engineered Hardwood, Solid Hardwood

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  4. Q: What’s unique about Eclipse™ hardwood flooring?

    Eclipse™ carries 8 species of domestic and exotic hardwood in over 60 unique choices, with smooth or distressed finishes. All of our hardwood floors are manufactured to meet the most stringent environmental and health safety standards. To exemplify this, most of our Twelve Oaks™ engineered hardwood flooring products are FloorScore and CARB-II certified.

    Click on the Environmental tab on each product page to view our certifications. Please call us at 1-833-311-1122 if you have any questions.

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  5. Q: Tell me about Eclipse™ laminate floors.

    Eclipse™ laminate flooring consists of four parts: an AC4 top layer, a high definition décor layer, a high density fiberboard core layer, and a backing layer. Consumers get the benefits of both worlds – the looks of the latest high end trends like reclaimed wood, natural stones, and driftwood but without the price associated with hardwood/marble floors. All of Eclipse™ Laminate products have the authenticated Drop & Lock joint system, licensed by Unilic® and Valinge™. This patented technology helps save up to 50% of installation time. An AC4 rating means the floor can withstand heavy residential and moderate commercial traffic.The high density fiberboard core is engineered to provide superior impact resistance and increased durability. To further protect your investment, we have included Aqua-Guard seal on all 4 sides for added protection against moisture and squeaking.

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